Authentic Smile Dental LLC, doing business as B Dental Studio (“B Dental Studio,” “we,” “us,” or “our”), respects your privacy. This Website Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with the B Dental Studio website and any webpages, online forms, scheduling tools, chat features, or digital services that link to this policy (collectively, the “Website”). Please read this policy carefully. By using the Website, you acknowledge the practices described here. If you do not agree with this policy, please do not use the Website.
The green summaries below are a plain-language convenience only. The full text of each section is what governs.
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This policy covers the Website. For health information, our Notice of Privacy Practices governs and controls if the two ever conflict.
This policy applies to information collected through the Website and related digital interactions, including appointment requests, contact forms, chat features, email communications, text messages, and telephone calls initiated through the Website.
This policy does not replace B Dental Studio’s Notice of Privacy Practices, which explains how we use and disclose protected health information under the Health Insurance Portability and Accountability Act of 1996 and other applicable health privacy laws.
If information is protected health information under applicable law, our Notice of Privacy Practices governs how that information is used and disclosed. If there is a conflict between this Website Privacy Policy and the Notice of Privacy Practices concerning protected health information, the Notice of Privacy Practices controls.
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Three sources: what you type into our forms, what your browser reports automatically, and what our service providers pass along.
The information we collect depends on how you interact with the Website.
Information You Provide Directly
We may collect information that you voluntarily provide, including:
- your name, email address, telephone number, mailing address, and other contact information;
- your status as a new or existing patient;
- appointment preferences and scheduling information;
- the service, treatment, concern, or type of appointment you are interested in;
- messages, questions, comments, reviews, survey responses, or other information you submit;
- information you provide through chat, text, email, telephone, or contact forms;
- insurance, payment, billing, or financing information when submitted through an authorized system;
- health-related information you choose to provide when requesting dental services; and
- any other information you voluntarily provide to us.
Please do not submit Social Security numbers, complete payment-card numbers, detailed financial information, or highly sensitive medical information through a general contact form, ordinary email, standard text message, or public chat feature. Use a secure patient portal or another method specifically approved by B Dental Studio when sensitive information is required.
Information Collected Automatically
When you use the Website, we and our service providers may automatically collect certain technical and usage information, such as:
- Internet Protocol address;
- browser type and version;
- device type, operating system, and device identifiers;
- pages viewed, links clicked, buttons selected, and time spent on the Website;
- referring website, search terms, and general navigation activity;
- approximate geographic location derived from an IP address;
- date and time of access;
- cookie identifiers and similar technical information; and
- call-source or campaign information when a trackable telephone number is used.
Information From Other Sources
We may receive information from third parties that help us provide or improve our services, such as:
- appointment-scheduling and patient-communication providers;
- patient portals and practice-management systems;
- payment processors and financing providers;
- website hosting, analytics, security, and technical-service providers;
- advertising and social media platforms;
- insurance providers, when applicable and authorized; and
- other parties acting at your direction or with your consent.
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To run the Website, answer you, schedule and coordinate your care, handle billing, improve what we offer, keep things secure, and meet our legal obligations.
We may use information to:
- operate, maintain, secure, and improve the Website;
- respond to questions, messages, and requests;
- process appointment requests and communicate about scheduling;
- provide patient service, care coordination, billing, and administrative support;
- verify identity and maintain accurate records;
- send confirmations, reminders, office updates, and other service-related communications;
- provide marketing or promotional communications when permitted by law and, where required, with your consent;
- understand how visitors find and use the Website;
- measure the performance of content, advertising, and outreach campaigns;
- detect, investigate, and prevent fraud, misuse, security incidents, or unlawful activity;
- enforce our Terms and Conditions and other policies;
- comply with legal, regulatory, licensing, insurance, and professional obligations;
- establish, exercise, or defend legal claims; and
- carry out another purpose disclosed when the information is collected or authorized by you.
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Health information you send us is governed by our Notice of Privacy Practices, which also describes your rights over it.
Information submitted through an appointment request, patient portal, clinical intake form, or communication concerning dental care may constitute protected health information.
Our use and disclosure of protected health information are governed by our Notice of Privacy Practices, not solely by this Website Privacy Policy. The Notice of Privacy Practices describes your rights concerning your health information, including rights that may apply to access, amendments, restrictions, confidential communications, and an accounting of certain disclosures.
Do not use general Website forms for emergencies. If you are experiencing a life-threatening emergency, call 911. For urgent dental concerns, call B Dental Studio at 561-903-7680.
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We use cookies to keep the site working and to understand how it performs. You can manage them in your browser, though some features may work less well.
The Website may use cookies, pixels, tags, scripts, local storage, and similar technologies. These technologies may help us:
- keep the Website functioning properly;
- remember preferences;
- understand Website traffic and performance;
- identify technical problems;
- protect the Website from fraud and abuse;
- measure the effectiveness of communications and advertising; and
- provide relevant content or advertising, where permitted.
Cookies may be classified as necessary, functional, analytics, or advertising cookies. Some cookies are placed by third-party service providers.
You may be able to manage cookies through a cookie-preference tool on the Website or through your browser settings. Blocking or deleting cookies may affect the availability or performance of certain Website features.
Browser-based “Do Not Track” signals are not interpreted consistently across the industry. Where required by applicable law and supported by our systems, we will process recognized universal opt-out signals as required.
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We do not sell your information for money. Some ad cookies may still count as sharing under state privacy laws, and where the law requires it we provide a way to opt out.
We may use analytics providers to understand general Website activity and improve performance. We may also use advertising platforms to measure campaigns or reach individuals who may be interested in our services.
We do not sell personal information in exchange for money. However, certain uses of advertising cookies or pixels may be considered “sharing,” “targeted advertising,” or a “sale” under some state privacy laws, even when no money is exchanged. Where required by applicable law, we will provide an appropriate method to opt out.
We do not intentionally authorize advertising technologies to use protected health information for advertising. Tracking technologies on appointment, intake, portal, or other pages that may involve protected health information must be evaluated and configured in accordance with applicable health privacy and security requirements.
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To the providers who run our systems, to those involved in your care and our operations, when the law requires it, in a business transaction, and whenever you tell us to.
We may disclose information in the following circumstances:
Service Providers
We may provide information to companies that perform services for us, including website hosting, scheduling, communications, analytics, security, payment processing, financing, information technology, and professional support. These providers may use information only as permitted by their agreements with us and applicable law.
When a service provider creates, receives, maintains, or transmits protected health information on our behalf, we require appropriate protections and agreements when required by law.
Professional and Business Purposes
We may disclose information to dentists, clinical personnel, administrative personnel, laboratories, insurance-related entities, advisors, auditors, attorneys, accountants, or other parties as reasonably necessary for authorized care, operations, compliance, or professional services.
Uses and disclosures of protected health information are further described in our Notice of Privacy Practices.
Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
- comply with a law, regulation, subpoena, court order, or lawful government request;
- protect the rights, safety, or property of B Dental Studio, our patients, Website users, or others;
- investigate fraud, abuse, security threats, or unlawful activity; or
- establish, exercise, or defend legal claims.
Business Transactions
Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, change in ownership, or similar business transaction, subject to applicable legal and professional requirements.
With Your Direction or Consent
We may disclose information when you direct us to do so, authorize the disclosure, or request an interaction involving a third party.
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We may contact you about your care and appointments. Marketing requires separate consent, and you can reply STOP at any time.
If you provide an email address or telephone number, we may use it to respond to your request and, as permitted by law, communicate with you about appointments, treatment coordination, billing, office matters, or other service-related purposes.
Ordinary email and standard text messaging may not always be secure. Please avoid sending highly sensitive health or financial information through an unsecured communication method.
Accepting this Website Privacy Policy does not, by itself, constitute consent to receive marketing calls or marketing text messages. When legally required, promotional communications will be sent only after separate consent is obtained.
If you have separately agreed to receive marketing text messages, message frequency may vary and message and data rates may apply. You may opt out of marketing texts by replying STOP. For assistance, reply HELP or call 561-903-7680. Opting out of marketing does not prevent service-related communications that are permitted or required by law.
Telephone calls may be monitored or recorded for quality, training, documentation, or security purposes only when notice or consent is provided as required by applicable law.
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Chat tools route your request and are handled by providers working for us. They do not diagnose, and they are not the place for urgent or sensitive details.
The Website may use automated chat, scheduling, or communication tools to answer general questions, collect appointment requests, and route messages to the appropriate team member.
Information submitted through these tools may be processed by service providers acting on our behalf. Automated tools do not provide a dental diagnosis and are not a substitute for communication with a licensed dental professional.
Do not submit urgent or emergency information through an automated chat feature. Do not include sensitive information unless the tool is expressly identified as an approved secure method for that purpose.
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We keep information as long as we reasonably need it, and patient records follow the retention rules that apply to them by law.
We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain business and patient records, comply with legal and professional obligations, resolve disputes, enforce agreements, and protect against fraud or security incidents.
Retention periods vary depending on the type of information, the reason it was collected, applicable legal requirements, and whether the information is part of a patient record. Protected health information and patient records are retained and disposed of in accordance with applicable law and our records-management practices.
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We use reasonable safeguards, though no online system can be completely secure. Please protect your own portal credentials.
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, transmission method, or electronic storage system can be guaranteed to be completely secure. You are responsible for using reasonable care when communicating online and for protecting passwords or access credentials associated with any patient portal or account.
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You can unsubscribe, reply STOP, manage cookies, correct your contact details, and submit a privacy request. We may need to verify who you are first.
Depending on your relationship with B Dental Studio and applicable law, you may have choices or rights concerning your information.
You may:
- unsubscribe from promotional emails by using the unsubscribe link provided;
- opt out of marketing text messages by replying STOP;
- manage certain cookies through available Website or browser controls;
- request that we update inaccurate contact information; or
- submit a request concerning access, correction, deletion, portability, or certain uses of personal information when provided by applicable law.
To submit a privacy request, contact us using the information in the Contact Us section below. We may need to verify your identity before processing a request. We may deny or limit a request when permitted or required by law, including when information must be retained for treatment, billing, legal, security, professional, or recordkeeping purposes.
If applicable law allows an authorized agent to make a request for you, we may require proof of the agent’s authority and verification of your identity. Where applicable law provides a right to appeal our response, appeal instructions will be included with the response.
Rights concerning protected health information should be exercised as described in our Notice of Privacy Practices.
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The Website is for a general audience. A parent or guardian may request care for a minor, and we do not knowingly collect information directly from a child under 13 without authorization.
The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online directly from a child under 13 without authorization from a parent or legal guardian.
A parent or legal guardian may use the Website to request dental services for a minor. If you believe a child has submitted personal information without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
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Sites we link to have their own privacy practices, and this policy does not govern what they collect.
The Website may contain links to or integrations with third-party websites and services, including maps, social media, patient portals, payment processors, scheduling platforms, or financing providers.
Third parties have their own privacy practices, and this policy does not govern information collected directly by them. We encourage you to review the privacy policy of any third-party website or service you use.
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We are in Florida. If you visit from another country, your information is processed here, where privacy laws may differ.
B Dental Studio is located in Florida, United States. If you access the Website from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
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We may update this policy. The effective date at the top shows the current version, and material changes may come with additional notice.
We may update this Website Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations. The revised policy will be posted on the Website with an updated effective date.
If we make a material change, we may provide additional notice when required by law. We encourage you to review this page periodically.
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Reach our Boynton Beach office by phone or mail with any privacy question or request.
If you have questions about this Website Privacy Policy or wish to submit a privacy request, contact:
Authentic Smile Dental LLC
Doing business as B Dental Studio
10075 Jog Road, Suite 200
Boynton Beach, Florida 33437
Phone: 561-903-7680
For questions or requests concerning protected health information, please follow the instructions in B Dental Studio’s Notice of Privacy Practices.
A question about your privacy
Our team is glad to walk you through anything on this page, or to help you take the next step for your smile.
B Dental Studio
10075 Jog Road, Suite 200, Boynton Beach, Florida 33437
